DirecPC Troubleshooting

The troubleshooting section of the DirecPC help file helps you diagnose and resolve potential problems with your DirecPC system.   The troubleshooting section addresses some of the more common problems previously experienced by DirecPC users.   If you do not find a solution to your problem in this section, please contact the Customer Care Center (1-800-DIRECPC) for further assistance.  

Click on a section below to see the available troubleshooting topics.

• General Guidelines
• LNB Configuration
• Cable Run
• Pointing

• Driver Installation
• Auto Setup
• Common Problems

• Turbo Internet
• Email Alert
• Turbo Newscast
• Turbo Webcast

• Email
• USENET News
• Web Browsing / FTP
• Common Port Numbers

• Internet Connection Sharing (ICS) Installation
• Network Interface Card (NIC) Installation

• Authentication Issues

DirecPC is a product and service of Hughes Network Systems, a Hughes Electronics (GMH) company. Hughes Network Systems also manufactures DirecDuo and HNS Brand DIRECTV System.

Copyright 2000, Hughes Network Systems, Inc. , a Hughes Electronics Corporation company. DirecPC® is a registered trademark of Hughes Network Systems, Inc. Turbo Internet, Turbo Webcast, and Package Delivery are trademarks of Hughes Network Systems, Inc. All other trademarks are the property of their respective owners.